|
How
To Order
How To Order
To order a product you must locate a "Buy
It Now" button on the page. Usually
the button can be located in a blue box towards the
end of the advertisement.
After you click on that button you will be taken
to a summary page stating the contents of your order.
If you would like to add more items to your basket
you can click on the "continue shopping"
button located near the top and it will
take you back to the index page of the website.
If you are done and ready
to checkout then click on the "checkout"
button. Simply
follow the instruction and enter in the correct information.
You will receive an email shortly after placing the
order. This should arrive with in 1 hour of placing
the order. If it has not arrived then there was an
error in processing and your order was not received.
If you did not enter your email address correctly
then it could cause a problem when trying to send
out a confirmation email.
International Orders
We do accept international orders from most foreign
countries. Please call 1.599.732.5317 if you are you
have questions.
Problems Ordering?
If you are experiencing problems adding items to your
cart or having the pages load, it could be due to
a temporary server problem. Please try again a few
minutes later.
If you cannot get your order to go through, we would
be happy to take your order over the phone. Just call
toll-free 1.800.316.5871 (US & Canada) or 1.599.732.5317
(International) and one of our people will gladly
take your order.
PAYMENT
OPTIONS
Credit Card
We accept VISA, Mastercard, American Express and Discover.
Ordering by Telephone
Do you want to call your order in? No problem, just
ring our toll-free number (US & Canada) at 1.800.316.5871
International customers please call 1.599.732.5317.
Ordering by FAX
Want to FAX us your order? Sure thing, just print
off the
FAX Order Form Page and fax it to us at 1.559.732.5513.
Once your order is processed, you will receive an
e-mail confirming your shipment. Please call us toll-free
(US & Canada) at 1.800.316.5871 if you have any
questions. International customers please call 1.559.732.5317.
Ordering by Check & Money Order
Ordering by personal check or money order is easy,
just mail your check or money order to the address
below. Also, include a printed or written letter stating
the products of your choice.
Once we receive your payment in the mail, we will
process your order. Please mail your payment to the
following address:
OHP Direct
606 E. Acequia Ave.
Visalia, CA 93292
USA
If you would like an update as to if we have received
your payment or if your order has been shipped, email
support@ohpdirect.com or call 1.559.732.5317. Please
include your order number.
Shipping
Information
We at OHP Direct pride ourselves by offering the
best service possible. This is why we use the best
shipping companies like FedEX, UPS, and USPS.
We have four different shipping methods available
to our customers:
| Shipping
Method |
|
Cost
|
| Standard
Shipping |
|
$7.00
|
| 2
Day Air |
|
Call
|
| Overnight
|
|
Call
|
| International
|
|
please
call (559-732-5317)
|
Many of our products have different return policies.
Please check first to see if you're within your return
window. We want to make this an easy on you as possible
so if you are unsatisfied with our product then package
the required videos back up and take them to your
local mail service. It doesn't matter which service
you use but for your safety please use a service that
allows tracking or insurance. After we receive your
package we will then credit back your account back.
If you paid by credit card then the balance will be
placed back on your card or if you paid by check then
we will send you a check back in the mail.
Return Package to:
OHP Direct
606 E. Acequia Ave.
Visalia, CA 93292
USA
|
