How to Order
To order a product you must locate a "Check Out " or "Add To Cart" button on the page. Usually the button can be located in a blue or red box/button.
After you click on that button you will be taken to a summary page stating the contents of your order. If you would like to add more items to your basket you can click on the "continue shopping" button located near the top and it will take you back to the index page of the website.
If you are done and ready to checkout then click on the "checkout" button. Simply follow the instruction and enter in the correct information. You will receive an email shortly after placing the order. This should arrive with in 1 hour of placing the order. If it has not arrived then there was an error in processing and your order was not received. If you did not enter your email address correctly then it could cause a problem when trying to send out a confirmation email.
We do accept international orders from most foreign countries. Please call 1.599.732.5317 if you are you have questions.
If you are experiencing problems adding items to your cart or having the pages load, it could be due to a temporary server problem. Please try again a few minutes later.
If you cannot get your order to go through, we would be happy to take your order over the phone. Just call toll-free 1.800.316.5871 (US & Canada) or 1.599.732.5317 (International)the following address:
606 East Acequia Avenue
Visalia, California 93292
If you would like an update as to if we have received your payment or if your order has been shipped, email firstname.lastname@example.org or call 1.559.732.5317. Please include your order number.
We at OHP Direct pride ourselves by offering the best service possible. This is why we use the best shipping companies like FedEx, UPS, and USPS.
We have four different shipping methods available to our customers:
Shipping Method Cost
2 Day Air
(Charges listed here represent the average expense incurred for most single or double item orders. Orders containing heavy items may incur additional shipping and handling charges. These rates are listed to provide and estimate of typical shipping charges that one might expect from OHP Direct)
Please call 559-732-5317
Many of our products have different return policies. Please check first to see if you're within your return window. We want to make this an easy on you as possible so if you are unsatisfied with our product then package the required videos into a box and take them to your local mail service. It doesn't matter which service you use but for your safety please use a service that allows tracking or insurance. After we receive your package we will then credit your account back with the purchase price that you paid. If you paid by credit card then the balance will be placed back on your card or if you paid by check then we will send you a check back in the mail.
Return package to:
606 East Acequia Avenue
Visalia, CA 93292